Privacy Policy

Last updated: April 5, 2026

Introduction

At Avix Home, a brand by NordicPathEurope OU, we respect your privacy and are committed to protecting it through our compliance with this policy.

Information We Collect

We may collect information from you when you register on our app, subscribe to our newsletter, or fill out a form. This includes your name, email address, and home organization preferences.

How We Use Your Information

The information we collect from you may be used to personalize your experience, improve our website and app, and send periodic emails regarding your home organization journey.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is never shared with third parties for marketing purposes.

User accounts

To access the app you create an account with your email and a password. The password is stored hashed, never in plain text: we cannot see it or recover it, only let you set a new one. We also store the product code you registered with and the marketplace where you bought it, in order to manage your warranty.

Consent and legal basis

We process your account and warranty data to provide the service you requested (performance of a contract). Sending commercial content relies solely on your consent, which we request with a separate, unticked checkbox and which you confirm by clicking the link in the activation email. To be able to demonstrate that consent, as the GDPR requires, we record its date, time, IP address, browser and the exact version of the text you accepted.

Commercial communications

If you allow it, we will send you Avix Home organization tips and news. You can unsubscribe at any time from the My Account section of the app or via the link in every email, with no effect on your access or your warranty. We do not pass your data to third parties for their own advertising.

Where your data is stored

Your account data is hosted on our own servers located in the European Union. For sending emails we use an email provider acting as a data processor. Your tool progress (challenge, pantry, photos and labels) is stored only on your device, not on our servers, and you can erase it with the 'Delete my data' button in the app.

Retention

We keep your account data for as long as you keep the account active and, afterwards, for as long as needed to honour the product warranty. Consent records are kept for as long as they may be needed as evidence against a claim.

Contact form

When you write through the website form we process your email address, the subject and your message for one purpose only: to reply to you.

AI assistant

The app's Assistant builds your plan using an artificial intelligence model from Anthropic (Claude), whose servers are in the United States. To do so we send it your form answers and, if you upload one, the photo of your cabinet. We do not store either the answers or the photo in our database.

Providers and international transfers

We work with these data processors: Hostinger, which hosts our server inside the European Union; Resend (United States), which delivers the emails; and Anthropic (United States), which runs the assistant's model.

Cookies and browser storage

We use no advertising or third-party analytics cookies and no tracking tools. The app stores data in your browser's local storage because it is strictly necessary for it to work.

Your Rights

You have the right to access, correct, or delete your personal data at any time. For such requests, please contact us at info@avixhome.com.